Technology & Security
At mentaBase we are transparent about how our platform is built and operated: servers, security, backups, monitoring and service continuity.
These are the main building blocks of mentaBase infrastructure:
Servers
The mentaBase platform runs on high-performance dedicated servers, tuned for stability, security and continuous availability.
Backups
At mentaBase we operate two complementary levels of backups:
- Infrastructure backups: full snapshots of servers and system components, ensuring service continuity even after major failures or updates.
- mentaBase backups: encrypted, automated backups of each application, protecting the data, documents and records of your strains stored in the app.
Both levels are periodically verified to ensure integrity and fast recovery in case of incidents.
Monitoring & alerts
Continuous monitoring of servers, network and applications, with clear dashboards and real-time alerts.
Updates & maintenance
At mentaBase we follow an active update and continuous improvement policy to keep both the application and its underlying infrastructure secure, stable and optimized.
Access security
Security is a core pillar of mentaBase. We protect platform access with encrypted authentication, permission control and environment isolation.
Privacy & compliance
At mentaBase we handle scientific information and collection data under the highest confidentiality standards, following European data protection regulations and good records-management practices.
Continuous support: because infrastructure matters as much as care. At mentaBase, every collection receives personalized technical assistance, proactive maintenance and direct communication with the team behind development and operations.